Homelift FAQs

Yes, we have several options suitable to fit a person in a wheelchair. Despite their small footprint, homelifts such as the Stiltz Trio Classic and Stiltz Trio Plus offer plenty of space to travel comfortably between floors in a wheelchair.

Yes. If you use a walking frame, you’ll find there is plenty of space to accommodate both you and the frame in Stiltz Trio Classic and Stiltz Trio Plus domestic lifts.

Our homelifts are suitable for up to three people at a time. The Stiltz Duo Classic and Stiltz Duo Plus domestic lifts can carry up to two people, and the Stiltz Trio Classic and Stiltz Trio Plus homelifts are suitable for up to three people.

Our homelifts take up as little as 0.55m² of floorspace (less than a square metre), making them very compact and discrete.

Homelift installation is quick and straightforward, with no need for major building work, and can typically be done in a single day.

Planning permission isn’t usually required to install a residential lift. However, if you own a listed building, you may require permission to install one.

Thanks to the compact nature of, and innovative mechanisms in, our lifts, you can have your homelift installed almost anywhere. Common installations include from the living room to the master bedroom, the stairwell void to the upstairs landing, or even in an unused cupboard.

With our dual rail system, the lift structure is completely self supporting, and therefore does not require load bearing walls.

Our homelifts come with remote controls which allow you to call the lift to the floor you are on. Once inside the lift, you use the handle controls to move between floors.

In the event of a loss of power in your home your lift will operate from a battery backup, allowing you to continue moving safely throughout your home.

We recommend getting your domestic lift serviced every 12 months, to ensure it remains in good working order and can last longer. Book a service with us by calling 08082 397018.

If your lift stops working, call a member of our team or email info@multicarehomelifts.co.uk as soon as possible.

Absolutely, you can change the look of your homelift to match your home’s design. Choose the carpet, rail and lift car colours to a style that suits you, helping your new lift blend in perfectly with your home’s surroundings.

Yes. If you move, you can have your lift uninstalled and reinstalled at your new place. Call us on 01282 869042 to find out more. 

Thanks to the lift’s non-hydraulic mechanism, our stairlifts are very quiet when running. In comparison to hydraulic homelifts or stairlifts, you’ll barely notice it.

Our homelifts come with safety sensors that detect any obstructions, preventing the car from moving. They also come with a full height light curtain, which also acts as a sensor. Plus, a self-closing half height door, which releases once the lift has completed its journey.

All Stiltz homelifts fully comply with the European Machinery Directive 2006/42/EC. This compliance allows all Stiltz homelifts to have a CE mark, allowing the products to be used throughout Europe.

Our Stiltz Trio Classic and Stiltz Trio Plus domestic elevators can carry up to 39st (550lbs/250kg), suitable for up to three people to ride in. Our smaller Stiltz Duo Classic and Stiltz Duo Plus lifts carry up to 27st (375lbs/170kg) or a maximum of two people. Weight limit sensors prevent the lift from moving if the maximum capacity is exceeded.

To install one of our homelifts, space will need to be cut from the ceiling/floor to allow the lift to move between floors. A qualified builder will carry this out and advise if any additional work, such as moving pipes, will be required.

Our domestic lifts plug straight into a standard 13 amp wall socket. They are extremely energy-efficient, using the same amount of energy as boiling a kettle. All the operating mechanisms are stored nearly contained within the lift car’s roof space, hidden from view.

There are many different factors to take into consideration when it comes to the price of a homelift. To help, we’ve written a blog post about how much domestic lifts cost covering optional functionality extras, running costs and servicing and maintenance costs.

Homelifts are a significant investment for any homeowner. With the average cost of a Stiltz Homelift exceeding £10,000, it’s good to take time to ensure the investment is the right solution for your mobility needs.

Homelifts are by far the safest solution on the market. The highly durable lift frame combined with a unique rail design means that the lift doesn’t require any supporting wall. All of the Stiltz homelifts come with a backup battery system meaning that you are always safe even in the event of a power cut.

The Stiltz homelift system works by utilising a strong rail design and super quiet platform to get you to between floors in your property. The fully electronic remote means that at the click of a button you can get around the property with ease. Each lift is fitted with a safety door giving you total security when the lift is in operation.

A residential elevator is another name for a homelift. These are specialist lifts that have been designed for domestic application. With a smaller platform size and lower power consumption, these elevators are made to be compact and unobtrusive.

Because homelifts are a more permanent fixture in the home, requiring modifications to the home in order to install and remove it, you won’t be able to rent a homelift.

Some manufacturers, suppliers or installers will offer reconditioned homelifts, including here at Multicare. A reconditioned lift can be a great way to keep costs low, and we highly recommend professional installation alongside it so there is no compromise in safety.

Multicare Homelifts offer national coverage with our range of partners. Offering our reliable and affordable homelift installation service to all parts of the United Kingdom, you can rely on our team to be here to make your dream homelift into a reality.