Frequently Asked
Questions

Yes, we have several options suitable to fit a person in a wheelchair. Despite their small footprint, our home lifts still offer plenty of space to travel comfortably with a wheelchair. 

Yes. If you use a walking frame, you’ll find there is plenty of space to accommodate both you and the frame in our domestic lifts. 

Our home lifts are suitable for up to 3 people at a time. Speak to a member of our team to discuss your requirements and we can advise you.

Our platform lifts take up as little as 0.55m² (less than a square metre), making them very compact and discrete. 

Installation is quick and straightforward, with no need for major building work, and can typically be done in 1 day. 

Planning permission is not usually required for one of our residential lifts. However, we will make sure any necessary requirements are handled on your behalf. 

Thanks to the compact nature of our lifts and innovative mechanism, you can have your home lift installed almost anywhere. Common installations include from a downstairs room like the lounge straight up into the master bedroom, or a stairwell void to the upstairs landing, or even in a cupboard.

With our dual rail system, the lift structure is completely self supporting, and therefore does not require load bearing walls. 

Speak to a member of our team to arrange a site visit, where we can advise you on your installation options. 

Our home lifts come with remote controls, which allow you to call the lift to the floor you are on. Once inside the lift, you use the handle controls to move up or down. 

In the event of power failure, your lift will operate from a battery backup. Allowing you to continue moving safely throughout your home. 

We recommend getting your platform lift serviced every 12 months, to ensure it keeps working perfectly for longer. Book a service by calling 01282 869042. 

If your lift stops working, call a member of our team or email info@multicarehomelifts.co.uk

Absolutely. You can change the look of your home lift to suit your home’s design. Choose the carpet, rail and lift car colours to a style that suits you. Helping your new lift blend in beautifully with your home’s surroundings. 

Yes. If you move, you can have your lift uninstalled and reinstalled at your new place. Call us on 01282 869042 to find out more. 

Thanks to the lift’s non-hydraulic mechanism, our stairlifts are very quiet when running. In comparison to hydraulic home lifts or stairlifts, you’ll barely notice it. 

Our home lifts come with safety sensors that detect any obstructions, preventing the car from moving. They also come with a full height light curtain, which also acts as a sensor. Plus, a self-closing half height door, which releases once the lift has completed its journey.

All Stiltz Home Lifts fully comply with the European Machinery Directive 2006/42/EC. This compliance allows all Stiltz Home Lifts to have a CE mark, allowing the products to be legally sold throughout Europe.

Our domestic elevators can carry up to 39st (550lbs/250kg), suitable for up to 3 people to ride in. Our smaller, 2 person lifts carry up to 27st (375lbs/170kg). Weight limit sensors prevent the lift from moving if the maximum capacity is exceeded. 

To install one of our home lifts, space will need to be cut from the ceiling/floor to allow the lift to move between floors. A qualified builder will carry this out and advise if any additional work, such as moving pipes, will be needed.

Our domestic lifts plug straight into a standard (13 amp) wall socket. They are extremely energy efficient, using the same amount of energy as an electric kettle. All the operating mechanisms are stored nearly contained within the lift car’s roof space, hidden from view.

There’s many different factors to take in to account when pricing up a homelift. To help, we’ve written a blog post about how much domestic lifts cost, plus other factors to take in to account such as optional functionality extras, running costs and servicing and maintenance costs.

Homelifts are a costly investment for any homeowner. With the average cost of a Stiltz Homelift exceeding £10,000, you must take the time to ensure this is the right investment for you. 

Both the Trio Classic and Trio Plus are suitable for two users at a time. With added lift space you can fit into the homelift with another user with ease. These models also have great wheelchair access making them the perfect fit for those with severe mobility needs.

Homelifts are by far the safest solution on the market. The highly durable lift frame combined with a unique rail design means that the lift doesn’t require any supporting wall. All of the Stiltz homelifts come with a backup battery system meaning that you are always safe even in the event of a power cut. 

The Stiltz home lift system works by utilizing a strong rail design and super quiet platform to get you to the upper layers of the property. The fully electronic remote means that at the click of a button you can get around the property with ease. Each lift is fitted with a safety door giving you total security when the lift is in operation. 

A residential elevator is another name for a homelift. These are specialist lifts that have been designed for domestic application. With smaller life platform size and lower power consumption, these elevators are made with small properties in mind. 

Multicare Homelifts offer national coverage with our range of partners. Offering our reliable and affordable homelift installation service to all parts of the United Kingdom you can rely on our team to be here to make your dream homelift into a reality.

Unfortunately it is very unlikely to be able to rent a homelift. This is because it is a more permanent fixture, and requires modifications to the home in order to install and remove.

Some manufacturers, supplier or installers will offer reconditioned home lifts, including us here at Multicare!

Although a reconditioned lift can be a great way to keep costs low, we highly recommend professional installation so there is no compromise in safety.